Last Updated: [Date]
Thank you for your interest in Books Buy. This policy outlines the delivery methods and timelines for the different types of products we offer. Please read it carefully to understand how and when you will receive your order.
1. Digital PDF Books: Instant Delivery
The majority of our products are digital PDF books.
-
Delivery Method: Instant automatic digital delivery.
-
Delivery Time: Immediately upon successful payment confirmation.
-
How It Works: After your payment is processed securely via Razorpay, you will be redirected to a download page. You will also receive an email to your registered email address containing a link to download the purchased PDF book(s).
-
Action Required: Please check your inbox, spam, or junk folder if you do not see the email immediately. The download link is typically active for a limited number of downloads or a limited time.
Since the product is delivered instantly and digitally, it cannot be returned or refunded. Please refer to our [Refund Policy] for details.
2. Physical Books (If Applicable)
Please note that our primary focus is digital books. If any physical books are listed for sale, the following delivery timelines apply:
A. Domestic Shipping within India
-
Delivery Timeline: 2 to 7 business days after dispatch.
-
Process: Once your order is confirmed and handed over to our logistics partner, you will receive a tracking number to monitor your shipment.
B. International Shipping (Outside India)
-
Delivery Timeline: 15 to 30 business days after dispatch.
-
Process: International delivery times are estimates and can vary based on the destination country’s customs processes and postal service. Customers are responsible for any customs duties, taxes, or import fees that may be applicable in their country.
3. Important Notes
-
Order Processing: For physical products, order processing time is separate from the shipping time mentioned above.
-
Address Accuracy: Please ensure your shipping address is correct and complete. We are not responsible for delays or losses due to an incorrect address provided by the customer.
-
Force Majeure: Books Buy is not liable for any delays in delivery caused by unforeseen circumstances beyond our control, such as natural disasters, courier strikes, or logistical disruptions.
4. Contact Us
If you have not received your digital download link or have any questions about the delivery of a physical product, please contact us at:
Books Buy
Email: support@booksbuy.in
Phone/WhatsApp: 9144004014
Address: Aranghata, Nadia, West Bengal, 741501